SY 2021-22 Student Transportation Updates and Information


Please check this page regularly for the updates to bus routes as the Department works to manage staffing and consolidate routes due to a severe shortage of student bus drivers.

Due to a severe shortage of student bus drivers on both a local and national scale, the Department is working to manage staffing and consolidate bus routes, to minimize disruption to students and families to the extent possible. Please check this page regularly for the latest updates to active routes as conditions continue to rapidly change. 

In the event that families who qualify for transportation are unable to get bus service, the HIDOE Student Transportation Services Branch will be offering mileage reimbursement. See below table for more information and resources. 

Active Routes

The following list includes routes that are actively servicing schools and will be update frequently with the most up to date information. For quarterly pass holders, the route information is printed on your student's bus pass. For coupon holders, please contact your school if you are unsure of the route name. For specific stop location and time information, please visit

Mileage Reimbursement Resources

Reimbursement will be made available at the current IRS standard mileage reimbursement rate. Please allow 4 to 12 weeks for processing of reimbursements and refunds. Thank you in advance for your patience.

  • Step 1: Mileage Reimbursement Application (Form CS-103)
Instructions: Parent/Guardian to complete and submit to school along with a photocopy of a valid driver`s license and no-fault insurance policy. Principal (or designee) to review, sign, date and forward to the District Transportation Officer for processing. Once approved, parent/guardian will need to submit a mileage reimbursement voucher on a monthly basis.
  • Step 2 (Upon approval of application): Mileage Reimbursement Voucher (Form RS-04-0392)
Instructions: This should be completed monthly. Parent/Guardian to complete, sign, date and submit form to school. Principal to certify claim is true and correct by comparing it to the student's attendance record for the period. Principal forwards it to District Transportation Officer for processing. 

SY2021-22 Bus Pass Refunds

Due to the various factors impacting the availability and consistency of the Department’s student transportation services, bus pass refund policies have been revised for the 2021-22 school year.

If your student’s bus route was cancelled or suspended during SY2021-22, you may apply for a refund here.

If you are requesting a refund for coupons, the coupons must be returned to the Student Transportation Services Branch in order to process your refund.  Please mail them to:

Hawaii State Department of Education

Office of Facilities and Operations

Student Transportation Services Branch

3633 Waialae Ave.

Honolulu, HI  96816

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