The HawaiiPay project is led by the Dept. of Accounting and General Services in partnership with the Office of Enterprise Technology Services to modernize payroll and time & attendance systems serving roughly 63,000 full- and part-time employees statewide.

Need a reprint of your W-2 or your pay statement(s)? Fill out the form and send the form and payment to DOE at the address shown on the form.


The State of Hawaii is implementing a new payroll system called the Hawaii Information Portal (HIP). This system will provide online features to all employees and reduce manual paper processes by implementing a modern payroll application. The new online payroll application will have features that will allow you to access your payroll information at your convenience. The Hawaii Information Portal’s “Employee Self- Service” located at: http://hip.hawaii.gov will be your gateway to these new payroll features.

To help you transition to the new payroll system, additional information including Employee Self-Service guides and tools, can be found at: http://ags.hawaii.gov/hip/for-employees/.

If you need additional assistance, contact the HIDOE IT Help Desk at (808) 564-6000 or HATS (8-1-808-692-7250) on the neighbor islands. The IT Help Desk is open Monday through Friday, 7:45 am - 4:30 pm, excluding state holidays.

HawaiiPay Materials (updated April 9, 2020):

**Note: HIDOE employees are to enter their direct deposit enrollment themselves using a DOE-networked computer for increased financial security purposes. If an employee is unable to access the DOE network, the employee may fill out the paper D-59 form, submit a ServiceNow ticket with a copy (photo is OK), and send the original to DOE Payroll. Processing may take up to three pay periods upon receipt of the form.

The HawaiiPay project held webinars to provide HIDOE staff with updates. Click on the links below to review the session materials.


Key Dates:

​Action Items
Who is Responsible
Nov. 1, 2018​
​Deadline for new hires to be added into eHR & Casual Personnel System

For employees to expect Employee Self-Service (ESS) login letter
​Administration, SASAs, Secretaries, Office Assistants
​Nov. 13, 2018
​Form D-60 received by HIDOE Payroll

For new hire employees wanting to establish direct deposit of net pay for December payroll
​SASAs and Secretaries
​Nov. 23-30, 2018
​ESS Letters distributed to schools, state offices and district offices
​ESS Warrant Distribution Contact

​Nov. 28, 2018
​Form D-60 received by DOE Payroll

For current employees with changes to existing "CU" deductions 
​SASAs and Secretaries
​Nov. 28, 2018
Form D-59 received by DOE Payroll
Exception only for employees unable to enroll themselves between Dec. 3-14, 2018.
​Dec. 3-14, 2018
Complete Direct Deposit Enrollment & Change Account Password in HIP

HIDOE strongly advises completely enrollment between Dec. 3-7, 2018
​All Employees
​Dec. 14, 2018
Stop entering tax data into Casual Personnel System
​​SASAs and Secretaries 
​Dec. 31, 2018-Jan. 3, 2019
​​Access HIP to review pay statement and confirm that enrollment was successful
​All Employees
​Jan. 4, 2019
Pay starts from HIP (new payroll system)​​All Employees


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