Frequently Asked Questions (FAQs)
General Questions about the Virus
Q: Has the name of the virus changed?
A: As of Feb. 11, 2020, it has changed to COVID-19.
Q: What do we know about COVID-19?
A: We are learning new information every day about COVID-19 that emerged in Wuhan, China, late last year. The latest research has determined an incubation period (time of infectivity to development of symptoms) of five days, with a range of 2-14 days. Details about the virus transmission are still being researched and developed. Visit the
CDC website for ongoing updates.
Q: What are the COVID-19 symptoms?
A: The most common symptoms include mild to severe respiratory illness with fever, cough and difficulty breathing.
Q: How is the virus spread?
A: The virus is believed to be spread between people mainly via respiratory droplets produced when an infected person coughs or sneezes.
Q: Is there a vaccine for COVID-19?
A: There is currently no vaccine to protect against COVID-19.
Q: Are there ways to prevent contracting the virus?
A: The CDC recommends the following preventative actions to reduce the risk of developing the flu or other respiratory diseases, including:
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- When you are sick, stay home.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
If you haven't already been immunized against the flu, it is not too late to get a flu shot.
Q: Are surgical masks effective at preventing COVID-19?
A: These masks are not for use in the general public and will not protect you from an infected person. These are best used in health care settings and most effective on the person with symptoms.
Q: Is hand sanitizer good for prevention?
A: While it is helpful to use hand sanitizer, it is still important to wash your hands often with water and soap for at least 20 seconds.
Questions Regarding Students and Schools
Q: If a student is placed on a 14-day home monitoring by the DOH, how would that student's absences be marked?
A: The absences would be marked as "excused."
Q: If an employee or student has been exposed, what notifications should go out to the worksite/school community?
A: Should this occur, DOH will work with HIDOE regarding communication to the school community.
Q: What should HIDOE do if someone does not follow DOH guidance on COVID-19 (e.g. comes to school/work with symptoms or despite quarantine)?
A: Persons being monitored at home under DOH supervision will be advised to seek medical care if they develop symptoms. If a person under monitoring without symptoms comes to school, they should be sent home as soon as possible. If a person under home monitoring with symptoms comes to school, if possible, have the student or staff member wear a surgical mask, keep the person isolated, and advise the person to seek medical care (person should notify health care provider of travel to China). If either of these situations occur, please notify DOH immediately.
Questions Regarding HIDOE Staff
Q: How will the DOH notify HIDOE about staff who are being monitored?
A: If a student or school staff member has been screened at the airport and identified for home monitoring, the DOH will be contacting the school. If a non-school (e.g. State or District Office) HIDOE employee has been screened and identified for home monitoring, he/she will be provided with a flyer that tells them to stay home to monitor their health and it is that
employee's responsibility to notify his/her supervisor in HIDOE; i.e. the DOH will not be contacting HIDOE (employer).
Q: How will personal leave be accounted for during quarantine or home monitoring for HIDOE staff (ie. should this be counted towards sick leave)?
A: Administrative leave may be available to those employees who are asymptomatic, but must miss work because they have been screened and identified for home monitoring. If an employee has symptoms of illness and misses work, they should use sick leave.