The State of Hawaii is implementing a new payroll system called the Hawaii Information Portal (HIP). This system will provide online features to all employees and reduce manual paper processes by implementing a modern payroll application. The new online payroll application will have features that will allow you to access your payroll information at your convenience. The Hawaii Information Portal’s “Employee Self- Service” located at:
http://hip.hawaii.gov will be your gateway to these new payroll features.
To help you transition to the new payroll system, additional information including Employee Self-Service guides and tools, can be found at: http://ags.hawaii.gov/hip/for-employees/.
If you need additional assistance, you can contact the Hawaii Information Portal Service Center at email@example.com or (808) 201-SERV . The Hawaii Information Portal Service Center is available State office hours, Monday through Friday, 7:45 am to 4:30 pm, excluding State holidays. Any email or voice messages received outside of State office hours will be returned within one business day.
HawaiiPay Materials (updated April 9, 2020):
**Note: HIDOE employees are to enter their direct deposit enrollment themselves using a DOE-networked computer for increased financial security purposes. If an employee is unable to access the DOE network, the employee may fill out the paper D-59 form, submit a ServiceNow ticket with a copy (photo is OK), and send the original to DOE Payroll. Processing may take up to three pay periods upon receipt of the form.
The HawaiiPay project held webinars to provide HIDOE staff with updates. Click on the links below to review the session materials.
Sept. 14, 2018
Nov. 14, 2018
Nov. 16, 2018
|Nov. 1, 2018||Deadline for new hires to be added into eHR & Casual Personnel System|
For employees to expect Employee Self-Service (ESS) login letter
|Administration, SASAs, Secretaries, Office Assistants|
|Nov. 13, 2018||Form D-60 received by HIDOE Payroll|
For new hire employees wanting to establish direct deposit of net pay for December payroll
|SASAs and Secretaries|
|Nov. 23-30, 2018||ESS Letters distributed to schools, state offices and district offices||ESS Warrant Distribution Contact|
|Nov. 28, 2018||Form D-60 received by DOE Payroll|
For current employees with changes to existing "CU" deductions
|SASAs and Secretaries|
|Nov. 28, 2018||Form D-59 received by DOE Payroll||Exception only for employees unable to enroll themselves between Dec. 3-14, 2018.|
Dec. 3-14, 2018||Complete Direct Deposit Enrollment & Change Account Password in HIP|
HIDOE strongly advises completely enrollment between Dec. 3-7, 2018
|Dec. 14, 2018||Stop entering tax data into Casual Personnel System||SASAs and Secretaries |
|Dec. 31, 2018-Jan. 3, 2019||Access HIP to review pay statement and confirm that enrollment was successful||All Employees|
|Jan. 4, 2019||Pay starts from HIP (new payroll system)||All Employees|