Rights relating to Section 504 and Special Education

The Department wants to ensure that all students who need special services are supported, and wants you to know about your rights under Section 504 and Special Education. There is a process in place to handle disputes and concerns. Please review.

Mediation

Mediation is an impartial process that can resolve issues quickly among disputing parties. The process is much less adversarial than a hearing. With the assistance of an impartial, independent mediator who guides the process, parents and schools address special education concerns to resolve disagreements and to prevent disputes from escalating. The parties meet at a mutually agreeable time and place. The mediation starts with a joint session with all participants and then moves to one or more private sessions. Mediation ends with a joint session to discuss possible agreements or next steps.

Overview

In determining whether a student needs special services under Special Education and/or Section 504, the school may invite the parent to a meeting, consisting of teachers, and possibly the counselor and/or principal, to discuss the student’s needs. The team may review student records, grades, test scores, etc., to determine whether an evaluation is appropriate and to determine what type of assessment(s) is needed. The school will respond within 15 days if an evaluation will or will not be conducted. Parental consent will be required for an evaluation to be conducted.

If a parent doesn't agree with the results of an evaluation, they may choose to file a formal or informal complaint. The chart below illustrates what that process looks like. (Click to print.)

Special Education Parent Complaint Process

​​​​​Special Education directory

​DISTRICT​OFFICE​PHONE​FAX​ADDRESS

​Honolulu

​Farrington-Kaiser-Kalani ​

​733-4940

​733-4944

​Honolulu District Office
4967 Kilauea Avenue
Honolulu, HI 96816

Kaimuki-McKinley-Roosevelt Special Schools​

733-4977​

733-4992​

Autism​

733-4977​ 733-4992​

SBBH​

733-8298​

733-4992​

​Central

​Aiea-Moanalua-Radford

​622-6425
421-4264

​421-4145

​Central District Office Annex
1136 California Avenue
Wahiawa, HI 96786

Leilehua-Mililani-Waialua​

​622-6432

622-6436​

SBBH​

622-6439​

622-6468​

Autism​

622-6421​

622-6430​

​Leeward

​Campbell-Kapolei

​675-0335

​675-0350

​Leeward District Office Annex
94-521 Farrington Hwy
Waipahu, HI 96797

Nanakuli-Waianae​

675-0335​

675-0350​

Pearl City-Waipahu​

675-0384​

675-0006​

SBBH​

675-0444​

​675-0350​

Autism​

​675-0444​ x 258

675-0006​​

​Windward

​Kailua-Kalaheo

​233-5718 x 232

​Windward District Office
46-169 Kamehameha Hwy
Kaneohe, HI 96744

Castle-Kahuku​

​233-5718 x 232

233-5722​

SBBH​

235-9102 x 244​

​233-5722​

Autism

​233-5711 x 249

​233-5722​​

​Hawaii

​Hilo-Waiakea

​974-4535

​974-4588

​Hawaii District Office
75 Aupuni Street
Hilo, HI 96720

Konawaena-Kealakehe​

323-0015​

323-0022​

West Hawaii Regional Office
P.O. Box 4160
Kealakekua, HI 96750​

SBBH​974-6186​933-0739​

North Hawaii District Office
45-527 Pakalana Street​
Honokaa, HI 96727

Kohala-Honokaa​775-8895​775-8898​

South Hawaii Regional Office
16-565 Keaau-Pahoa Road
Keaau, HI 96749​

Kau-Keaau-Pahoa​982-4252​982-4292​

​Maui

​King Kekaulike

​873-3520

​873-3590

​Maui District Office
P.O. Box 263
Puunene, HI 96784

Maui​

873-3520​

873-3590​

Baldwin​

873-3520​​

873-3590​​

Lahaina, Hana, Lanai​

873-3520

553-1725​
Molokai​ 553-1723 553-1725​

​Kauai

​Kauai-Kapaa-Waimea

​274-3504

​274-3508

​Kauai District Office
3060 Eiwa Street
Lihue, HI 96766

SBBH​

274-3500​

274-3508​

Autism​

274-3504​

274-3508​


Filing an IDEA state written complaint

If you want to file an IDEA state written complaint to allege an IDEA violation, please refer to this document: Special Education: Written Complaint. For more information regarding IDEA state written complaints, please call the Complaints Management Program at: 808-853-0261.

Hard copy written complaints with original signatures should be sent to:

Complaints Management Program

Department of Education
P. O. Box 2360, Honolulu, HI  96804​

Filing an IDEA impartial due process hearing request

If you want to file an IDEA due process hearing request to resolve an IDEA disagreement, please refer to this document: Request for Due Process Hearing. For more information regarding IDEA impartial due process hearing requests, please call the Complaints Management Program at 808-853-0261.

  • Click to view Frequently Asked Questions pertaining to the IDEA due process hearing system.

Informational brochures


EQUAL EDUCATIONAL OPPORTUNITY


RIGHTS OF PARENTS AND STUDENTS


PROCEDURAL SAFEGUARDS

Relating to the education of students with disabilities, schools must provide the parents of a student with a disability a notice containing a full explanation of the procedural safeguards available under the Individuals with Disabilitie​s Education Act (IDEA), U.S. Department of Education regulations, and Hawaii law and regulations.


PARENT SURVEY TRANSLATIONS

The Department is required to survey parents of students identified as needing special education services. The survey asks parents whether schools facilitated parent involvement as a means of improving services and results for children. Parents or guardians receive a survey, a self-addressed business reply envelope and a cover letter from the Superintendent of Education at the annual Individualized Education Program meeting.

Contact Information

Debra Farmer

Phone: 808-305-9806

Email: debra_farmer@hawaiidoe.org

Strategic Plan 2017-2020

How do I...?

Go

View all FAQ's

Tweets